frequent questions

Please read our frequently asked questions before sending a message. Thank you! ✨

How long will the product take to arrive?

Products will be delivered 24 hours after the purchase is processed and confirmed (for orders to be delivered in Lima ).

Delivery for orders to other peruvian provinces will be in the following 3 business days, after the purchase order is processed.

What is the delivery fee?

Our delivery fee is S/ 10.00 for districts within Lima. Get FREE delivery for purchases over S/ 199.00.

Are returns or exchanges accepted?

Returns are not accepted, however if you need a different size please send us an email at sales@bluebalenaperu.com.

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